This page shows an outline of handling process of disputes, complaints and appeals. Please refer to Procedure for handling complaints and appeals (KAB-P-20) for more information.

KAB-P-20 Download

Complaints

Unlike appeals, Individual or organizational expressions of discontent over KAB activities or over those of bodies accredited by KAB, in anticipation of a response

The expressions of discontent by those involved in KAB’s training program for the Korea Laboratory Accreditation Scheme (KOLAS), including its trainees over the program or disputes occurred by this.

Appeals

Requests by certification bodies or applicant organizations for KAB to reconsider unfavorable decisions regarding accreditations, including: